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Hudson Recruits Multiple Sales Roles for Start-Up Telecommunications Company 

The Client

The client, a UK telecommunications network operator, provides businesses of all sizes with the opportunity to outsource their IT and communications needs to a single provider.

As a new start-up business, the client needed to urgently recruit a number of highly-skilled professionals for its communications department. Roles included a communication integration sales specialist, desk based account managers and telesales appointment sellers.

The Challenge

This was a particularly challenging assignment as the organisation was new and its parent company was accustomed to recruiting telecommunications sales people, rather than solution sales professionals. They needed an agency that fully understood their recruitment needs in order to meet very specific job specification requirements. Previous recruitment agencies employed by the company did not have the specialist expertise and knowledge for sourcing suitable candidates in this particular space.

Our solution

A number of agencies had tendered for this particular assignment, however Hudson were able to demonstrate an in-depth understanding of the specific skills and expertise required for the role, and based on this capability were chosen as the preferred supplier for the recruitment of all four roles.

Hudson quickly gained a full understanding of the business structure and the issues it was facing. It was agreed with the client that all four roles needed to be appointed as soon as possible. Hudson’s consultant therefore started work immediately on sourcing candidates via multiple channels.

The methodology used to find the best qualified professionals was a combination of database search and advertising both online and offline. Suitable candidate applications in response to the advertising were initially slow to start, so Hudson met with the client again to recommend that it broaden its search, opening the opportunities up to candidates from other industries. Indeed it soon transpired that the most crucial requirement was evidence of strong capabilities in sales, over and above experience gained from the telecommunications sector.

As a result of this change in approach, a large number of suitable candidates from Hudson’s database were identified and matched very closely to the requirements of each of the roles. Despite coming from different industries, candidates sourced were able to demonstrate excellent skills sets with relevant experience.

Hudson provided a strong shortlist of candidates for each of the roles and carried out its screening process to assess levels of competency and personality fit. At the end of the process, all roles were successfully filled within the agreed timescales and budget specified. The entire process took just three weeks and the new incumbents began their roles a month later. This far exceeded the client’s expectations of the time required to fill all four roles.

The Result

As a result of Hudson’s approach of consulting in detail with the client about what “the real job spec” was as well as thorough and speedy assessment and selection of candidates by the consultant, the client was able to get its new sales team established much sooner than anticipated.

The client was pleased with the quality and efficiency of the service and since this particular assignment, Hudson has met with multiple business heads within the organisation and will be recruiting a further 15-20 new sales roles over the coming months.

Project Snapshot


  • Urgent requirement for skilled sales professionals, including a communication integration sales specialist, desk based account managers and telesales appointment seller


  • A successful pitch meant Hudson was the preferred recruitment supplier for the client
  • Consultancy on best approach and background of potential candidates
  • Extensive sourcing and screening techniques implemented


  • All roles successfully filled within timescales (under three weeks) and budget specified
  • Client pleased with efficiency and quality of service, and has since briefed Hudson on a further 15-20 sales roles required over the coming months
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Hudson is part of Morgan Philips Group. Morgan Philips Group is an innovative recruitment business with a footprint across 4 continents. In just 5 years, we have built a global platform that disrupts conventional thinking in executive and professional recruiting. We combine high-touch consultancy with worldwide search capability and digital sourcing technologies to help you recruit better, faster and cost effectively.

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